Covenant Medical Center at 3421 West 9th Street in Waterloo, Iowa

Customer Reviews about Covenant Medical Center

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  My husband was admitted over the weekend and his care started off great but went downhill FAST!!! Nurses don't seem to care if your in pain no matter how many times you call them. They don't check on you unless they ABSOLUTELY have to. They make you feel like an inconvenience. House Dr couldn't even find his chart, um, excuse me!!?? One nurse was more concerned about getting her charting done so she could go home even though he was still in pain. And don't EVEN get me started on how long a discharge takes. Come on Covenant!! Start caring about people especially since you charge the price of a mortgage for the crappy care. Next time I'll drive across town to Allen.
  August 06, 2017

  by Kaylene Orr
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  My uncle discharged from hospital was terrible. Needed feeding tube formula but was not organized and home health closed. Dr wrote wrong script that pharmacy could not fill so had to go back to 3rd floor and get a floor Dr to rewrite then back to pharmacy to fill. Process took from 8 a to 5 p to complete everything. This is not good all the way around communication hand offs are not there. Some staff really care and look for answers for you but most are just doing a job. When a person in hospital for 12 days it is a great day when you finally get to go home and should not take all day with this type if disorganization. Covenant really blew it. There was a nurse Tammy she helped as much as she could and I feel for her. This was 3rd floor Sat 10/28 Covenant Hospital. I do not recommend I will recommend Allen.
  January 01, 2017

  by Shawna Olson

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About Covenant Medical Center in Waterloo